Privacy Policy
At Turquoise Sky Events, your privacy matters to us. Whether you’re requesting a quote, booking custom balloon décor, renting event equipment, or simply browsing our website, we are committed to protecting the personal information you choose to share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data.
Information We Collect
When you contact us, submit an inquiry, or book one of our services, we may collect personal information such as your name, email address, phone number, event location, event date, and any additional details you provide about your celebration. If you complete a payment or request an estimate, we may also receive billing information necessary to process your order.
When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, pages visited, and general website activity. This information helps us improve website performance and enhance your browsing experience.
How We Use Your Information
The information we collect allows us to provide the services you request and deliver the best possible customer experience. We may use your information to respond to inquiries, prepare event quotes, confirm bookings, communicate important updates, schedule deliveries and installations, process payments, improve our website, and provide customer support. With your permission, we may also send occasional promotional emails, seasonal offers, or event inspiration. You may unsubscribe from marketing communications at any time.
Cookies & Website Analytics
Our website may use cookies and similar technologies to remember your preferences, improve functionality, and understand how visitors interact with our website. We may also use trusted analytics tools, such as Google Analytics, to monitor website performance and improve our online experience. These tools collect anonymous usage data and do not identify you personally. You can control or disable cookies through your browser settings if you prefer.
Sharing Your Information
Turquoise Sky Events respects your privacy and does not sell, rent, or trade your personal information. We may share limited information only with trusted third-party providers who assist us with services such as payment processing, website hosting, scheduling, email communication, or analytics. These providers are required to protect your information and may only use it to perform services on our behalf. We may also disclose information when required by law or to protect our legal rights.
Data Security & Retention
We take reasonable administrative, technical, and physical measures to safeguard the personal information we collect. While no online system can guarantee complete security, we work to protect your information against unauthorized access, misuse, or disclosure. Personal information is retained only for as long as necessary to complete your booking, meet legal or accounting requirements, resolve disputes, or support normal business operations.
Your Privacy Rights
You may request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion of your data where permitted by applicable law. If you no longer wish to receive promotional communications, you may opt out at any time by following the unsubscribe instructions or contacting us directly.
Children’s Privacy
Our website and services are intended for adults planning events and celebrations. We do not knowingly collect personal information from children under the age of 13. If we become aware that information has been submitted by a child without parental consent, we will promptly remove it from our records.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Any updates will be posted on this page with a revised effective date. Continued use of our website after changes have been published constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact Turquoise Sky Events. We are happy to answer your questions and help you understand how we protect your privacy.
Turquoise Sky Events
Colorado Springs, Colorado
Email: turquoiseskyevents@gmail.com
Phone: (719) 440-6705